Privacy policy

1. Overview and scope

Placeholder: this policy applies to our website, the Mainstage platform, and related services. It does not cover third-party platforms such as TikTok, YouTube, or Instagram, which run under their own privacy policies.

2. Information we collect

Placeholder: we collect the information needed to run Campaigns, verify results, and pay Creators.

• Account information: name, email, password, and role (brand or creator).
• Profile and social information: the handles and accounts you connect for Campaigns.
• Campaign data: Briefs, Submissions, approvals, and messages.
• Performance data: views and related metrics used to verify Payouts.
• Payment information: handled by our payment processor; we receive limited details such as payout status.
• Usage and device data: log data, cookies, and similar technologies.

[Counsel: confirm the full data inventory, including any sensitive categories and identity or tax documents.]

3. How we use information

Placeholder: we use information to operate the platform, run and verify Campaigns, process Payouts, prevent fraud, provide support, improve the product, and meet legal obligations.

4. Legal bases for processing

Placeholder: where required (for example, under the GDPR), we rely on legal bases such as performance of a contract, legitimate interests, consent, and legal obligation.

[Counsel: map each processing purpose to a legal basis for the regions you operate in.]

5. How we share information

Placeholder: we share information only as needed to run the service.

• With brands and creators in a shared Campaign, limited to what the Campaign requires.
• With service providers such as hosting, analytics, and our payment processor.
• For legal reasons, such as complying with law or protecting rights and safety.
• In a business transfer, such as a merger or acquisition, subject to this policy.

Placeholder: we do not sell personal information. [Counsel: confirm against CCPA / CPRA definitions of “sell” and “share.”]

6. Cookies and tracking

Placeholder: we use cookies and similar technologies to keep you signed in, remember preferences, and understand how the site is used. You can control cookies through your browser settings.

[Counsel: confirm cookie categories, any consent banner requirement, and analytics vendors.]

7. Data retention

Placeholder: we keep personal information for as long as needed to provide the service and meet legal, tax, and accounting requirements, then delete or anonymize it.

8. Your rights and choices

Placeholder: depending on where you live, you may have rights to access, correct, delete, or port your information, and to object to or restrict certain processing. You can also opt out of marketing emails at any time.

To make a request, contact us at privacy@onmainstage.com.

[Counsel: add GDPR, UK GDPR, and CCPA / CPRA specific rights, verification steps, and response timelines.]

9. How we protect information

Placeholder: we use administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10. International data transfers

Placeholder: we may process information in countries other than where you live. Where required, we use appropriate safeguards for international transfers.

[Counsel: confirm transfer mechanism, such as standard contractual clauses.]

11. Children's privacy

Placeholder: Mainstage is not directed to children. You must be at least 18 to use the platform, and we do not knowingly collect information from children.

12. Changes to this policy

Placeholder: we may update this policy. When we make material changes we will update the date at the top and, where appropriate, give notice.

13. How to reach our privacy team

Questions about your information or this policy can go to our privacy team.