Legal

Terms of service

The rules for using Mainstage: who can use it, how Campaigns and Payouts work, and the responsibilities of brands and creators.

Last updated Effective

Working draft. The text below is a structural template with placeholder language. It is pending legal review and is not yet the final, binding policy.

These terms are an agreement between you and Mainstage Labs, Inc. (“Mainstage,” “we,” “us”). By creating an account or using the platform you agree to them. Please read them alongside our Privacy policy and Brand safety policy.

1. Acceptance of these terms

Placeholder: by accessing or using Mainstage you confirm that you have read, understood, and agree to be bound by these terms. If you are using Mainstage on behalf of a company, you confirm you have authority to bind that company.

[Counsel: add language on acceptance by use, age of consent, and how acceptance is recorded.]

2. Definitions

Placeholder: these capitalized terms have the following meanings throughout this agreement.

  • Brand or Advertiser: a business that runs a Campaign on Mainstage.
  • Creator: a person who applies to and participates in Campaigns by submitting content.
  • Brief: the instructions, rules, and payout terms a Brand sets for a Campaign.
  • Campaign: a brief-driven program in which Creators produce and post content.
  • Submission: a piece of content a Creator submits against a Brief.
  • Review Queue: where a Brand approves or rejects each Submission against the Brief.
  • Payout: the amount owed to a Creator for approved, verified results.

3. Eligibility and accounts

Placeholder: you must be at least 18 years old and able to form a binding contract to use Mainstage. You are responsible for the accuracy of your account information and for keeping your credentials secure.

[Counsel: confirm minimum age, identity and tax verification requirements, and account suspension rights.]

4. The Mainstage platform

Placeholder: Mainstage provides software for running creator Campaigns, including Briefs, a Review Queue, view verification, Payouts, and reporting. Mainstage is the operator layer; we do not guarantee any specific reach, views, or business outcome.

Placeholder: we may add, change, or remove features over time. We will give reasonable notice of material changes that affect active Campaigns.

5. Brands and Campaigns

Placeholder: Brands are responsible for the contents of their Brief, the rules they set, the budget they fund, and reviewing each Submission in good faith. A Brand must not reject approved-equivalent work to avoid paying for legitimate results.

  • You will fund Campaigns through the payment methods we support.
  • You will review Submissions against the published Brief.
  • You will not use the platform to solicit content that breaches our brand safety rules.

[Counsel: add Campaign cancellation, refund, and dispute terms.]

6. Creators and Submissions

Placeholder: Creators are responsible for producing content that follows the Brief, applicable law, and the rules of the platforms where content is posted. You confirm you have the rights to everything you submit.

License to submitted content

Placeholder: you retain ownership of your content. You grant the relevant Brand and Mainstage a license to use Submissions for the agreed Campaign purposes. The exact scope, duration, and territory of that license are set in the Brief and this section.

[Counsel: define the content license scope, exclusivity, usage rights, and whether brands receive perpetual or limited rights.]

7. Payments, fees, and Payouts

Placeholder: Payouts move through three states. A Submission is submitted, then verified once results are confirmed, then paid. We pay on verified results, not on self-reported numbers.

Placeholder: Mainstage charges fees as described on our pricing page or in your order. Payments are processed by a third-party payment provider, and their terms also apply.

[Counsel: confirm fee structure, payout timing and minimums, taxes and withholding, chargebacks, and the payment processor relationship.]

8. Acceptable use and content rules

Placeholder: all content and conduct on Mainstage must follow our Brand safety policy. You may not use the platform for illegal activity, fraud, fake engagement, harassment, or to infringe anyone's rights.

Placeholder: we may remove content, reject Submissions, withhold Payouts for violations, and suspend or terminate accounts that break these rules.

9. Intellectual property

Placeholder: Mainstage and its software, brand, and design are owned by us and our licensors. Nothing in these terms transfers our intellectual property to you beyond the limited right to use the platform.

[Counsel: add trademark use, feedback license, and DMCA / takedown process.]

10. Third-party platforms

Placeholder: Campaigns run on third-party platforms such as TikTok, YouTube, and Instagram. You are responsible for following each platform's own terms, including rules on disclosure and sponsored content. Mainstage is not affiliated with or endorsed by those platforms.

11. Disclaimers

Placeholder: Mainstage is provided on an “as is” and “as available” basis without warranties of any kind, to the fullest extent permitted by law.

[Counsel: insert full warranty disclaimer language.]

12. Limitation of liability

Placeholder: to the extent permitted by law, Mainstage is not liable for indirect, incidental, or consequential damages, and our total liability is limited as set out here.

[Counsel: insert liability cap and carve-outs.]

13. Indemnification

Placeholder: you agree to indemnify Mainstage against claims arising from your content, your use of the platform, or your breach of these terms.

[Counsel: insert indemnity scope and procedure.]

14. Term and termination

Placeholder: you may stop using Mainstage at any time. We may suspend or end access if you breach these terms or create risk for other users. Some sections survive termination, including payment obligations and the sections on liability and intellectual property.

15. Governing law and disputes

Placeholder: these terms are governed by the laws of [Counsel: governing jurisdiction], and disputes will be resolved in [Counsel: venue or arbitration forum].

[Counsel: confirm governing law, arbitration vs. court, class-action waiver, and any consumer-protection carve-outs.]

16. Changes to these terms

Placeholder: we may update these terms. When we make material changes we will update the date at the top and, where appropriate, give notice. Continued use after changes take effect means you accept the updated terms.

17. How to reach us

Questions about these terms can go to our team.

Mainstage Labs, Inc.

Email: legal@onmainstage.com

Mailing address: [Counsel: company mailing address]